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Boarding

Going out of town and need a place for your pet to stay? Why not bring them to The Paw? They will have as much fun on their vacation as you have on yours!

Reservations must be made in advance.  

The Paw now calculates boarding rates by the hour!!!   Check out our rates based of the type of accommodation you would like.

Our lobby is closed on all major holidays. Arrivals and departures are not available on the following days: New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.  

Over Night Boarding for Dogs

We offer three different suites for our canine guests:

Comfort, Deluxe and Executive Suites.  

Please view our Requirements page to read about temperament testing, and spay/neuter requirements. 

The owner must bring their dog in for their boarding stay.   If the owner is unable to drop their dog off, they must stop in to The Paw prior to check-in to make sure that we have all of the information we need, that all scheduled services are agreed to, and all documents are signed.  

Over Night Boarding for Cats

We have Cat Condos at The Paw, that are purr-fect for your feline!  

The owner must bring their cat in for their boarding stay.  If the owner is unable to drop their cat off, they must stop in to The Paw prior to check in to make sure that we have all of the information we need, that all scheduled services are agreed to, and all documents are signed.  

 

What to bring:

Vaccination Records - We Require that the Distemper and Rabies vaccination be current, we highly recommend that you ask your veterinarian about the Bordetella vaccination to see if they recommend it for your dog, we ask that a fecal exam be done each year, and that a flea preventative be used on a monthly basis.  

Food - It is best that you prepackage food into sandwich bags (one meal per bag), that way your pet is getting exactly what they would receive at home. It is important to not vary your pet’s diet during their stay, as it can induce stomach upset. It is very important that you send enough of their food with them, for the duration of their stay. Please bring your dog’s food pre-bagged in a zip locked bags with the correct amount of food for each meal in separate bags. The bags should be labeled with their name, date and which meal it is (breakfast, dinner or lunch). We ask that you do not send a whole bag of food in a store bought bag or in a large bin unless your dog is staying for two weeks or longer.  

Collar - We require that all dogs have a collar on during their stay, this allows us to tag each dog with proper identification.  We do not allow choke chains or pinch collars. We recommended snap collars/quick release or Martingale collars.  We have collars available for purchase in our retail area. 

E-Collar - If you are using an e-collar at home, we recommend bringing it with so that our trained staff may maintain consistency.  We want to ensure that your dog has the best opportunity to enjoy themselves during group play.

Leash/Carrier - For the safety of all pets, please be sure that your pet is on a leash or in a carrier when entering/exiting the building.

Bed or Blanket - An item from home will help comfort your pet while you're away. *A plush item from home may be a good idea if your dog chews on beds, blankets etc.

Toys & Bones - Many pets enjoy the opportunity to play with toys while they are resting in their rooms. *Please note that we do not allow rawhides.  

Medications - All pills, supplements and additives prescribed by a veterinarian are treated as medications. This includes over-the-counter allergy medications.  Medications should be brought in the original prescription bottle. Medication administration incurs a daily charge of $3/per day for 1 medication. *We do not administer injectable medications.

Please be aware that The Paw is not responsible for items left in our facility, and will not pay for/or provide replacement items. We cannot guarantee that it will be returned in the same condition. The Paw is not responsible for, including but not limited to: lashes, bowls, beds, food scoops and toys.

What not to Bring:

Food and Water Dishes - We will provide all of the dishes your dog needs during their stay. Unless your dog needs to use a slow feed bowl.

Rawhides - We do not allow rawhides as they can be chewed into small pieces and pose a choking hazard.  

Large Food Containers - Please do not bring in large food containers or large bags of food, as we do not have the proper space to store them.  

 

What is the Schedule Like for Boarding Guests?

7:30-9:00am      Morning Potty Break and Breakfast Time

9:00-11:30am     Daycare Playtime

                           Add-On Services: Private Time, Swimming

11:30-1:30pm     Back to our suites for lunch, Frozen Yogurt and well-deserved nap!

1:30-4:00pm       Daycare Playtime

                           Add On Services:  Private Time, Swimming

2:00-4:00pm       Afternoon Potty Break

4:30pm               Dinner Time

8:00pm               Final Potty Break and Tuck in Time

We offer individual play time and swim time for our boarding guests who are not able to play in daycare due to temperament reasons, social reasons, not being spayed or neutered, health reasons, etc. There are additional charges for some of these services. You can find a list of these services in the Standard Suite and Executive Suite pages.  

Our staff evaluates all dogs prior to overnight stay and admittance into our daycare program. Please call to ask for more information or to schedule an evaluation. Also visit our Requirements page for more information regarding immunizations, and our policies regarding commingled dogs.

Before Arrival

If this will be your pet’s first stay with us, we ask that you schedule a temperament evaluation so we can determine if your dog is a good candidate for day care, and group let outs. We also require cats to come in for temperament testing to make sure that they are social with our staff and can safely stay with us.  It is also a good opportunity for your pet to become familiar with us before their stay. 

Make sure that we have an emergency contact on file and be sure to book any grooming services you’d like completed during their stay.

Please visit our requirements page to learn about vaccination requirements and other important information for planning your pets stay.

When can pets be drop-off and picked-up?

Owner must drop off pet, or make arrangements with staff.  As you will need to come in prior to check-in to complete all necessary paper work. You may drop off your pet during our business hours. Please plan to allow 15 - 30 min for check-in/out. Mon-Fri we open at 6:30am and close at 5:30pm, so the latest time you can drop-off or pick–up your pet is at 5:00pm.  On Saturdays we are open from 8:00am – 4:00pm, so the latest drop-off or pick-up time is at 3:30pm. Sundays our front desk area is open between 1:00pm and 4:00pm, the latest you may drop-off or pick—up is at 3:30pm.  

For more expedited check-in/check-out please come during the following hours:

Monday-Friday: 10:00am-3:00pm

Saturday: 9:30am-2:00pm

Sundays: 1:00 – 2:00, 2:30- 3:30

These times the lines at the front desk are usually shorter. Monday – Friday in the early morning hours and late afternoon hours the lines are longer due to daycare check-ins and check-outs. If you come to check in/out for boarding during the early morning and late afternoon be prepared to wait. Our associates will be with you as quickly as they can. Thank you for understanding.

Payment Requirements 

  • We require a credit card on file to guarantee a reservation. You have FREE cancelation until noon the day before you're scheduled to check in. Cancelation after this time incurs a charge of $25.00.  Example:  If you are checking in on Saturday, you have until noon on Friday to cancel.   If you cancel a 3-night's stay the morning of the day you are scheduled to arrive, you are charged a $25.00 cancelation fee.
  • A valid credit card is required to keep on file with us for all boarding stays.
  • If your pet is staying for more than 7 days, charges for the stay will be posted to the card weekly.  Pets staying less than a week will be charged the remaining balance at the end of the stay.
  • If someone other than yourself will be picking up your pet, we require that you let us know who they are and they must be able to show valid ID at pick-up.
  • Payment must be made by either cash or credit card, we do not accept checks as payment for boarding stays

Pet Care Agreement

All clients are required to sign a Pet Care Agreement upon arrival. 

 

After their stay with us…

Water is always available during their stay. We refresh their bowls in their suite and it is available in daycare as well. When they come home they will be excited and will likely be thirsty. We feed them in the morning around 8am and in the late afternoon around 4pm each day. Please monitor how much water they drink. If they are excited and drink too much they may vomit. You may want to give them time to settle down before giving them food or water.